EXCHANGE POLICY
Last updated 08/14/2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us before arranging a store credit, or an exchange. Please see below for more information on our return policy.
EXCHANGES
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
EXCHANGE PROCESS
To return an item, contact us, and place the item securely in its original packaging, with originial proof of purchase, and mail your return to the following address:
E.R Aubrey Jewellers
19 Queen Street
Hamilton
HM 11
Bermuda
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange an exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us.