EXCHANGE POLICY

 

Last updated 08/14/2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us before arranging a store credit, or an exchange.  Please see below for more information on our return policy.

 

EXCHANGES

 

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

EXCHANGE PROCESS

 

To return an item, contact us, and place the item securely in its original packaging, with originial proof of purchase, and mail your return to the following address:

 

E.R Aubrey Jewellers

19 Queen Street

Hamilton

HM 11

Bermuda

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EXCEPTIONS   

 

For defective or damaged products, please contact us at the customer service number below to arrange an exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us.